Awards & Recognition
★Co-authored 'The Experience Economy' - named one of the 100 best business books of all time by 800ceoread (Porchlight)
★Book published in 15 languages and considered foundational business text
★Senior Fellow with Design Futures Council and European Centre for the Experience Economy
Notable Facts
→Co-founder of Strategic Horizons LLP, a 'thinking studio' for business strategy
→Co-authored 'The Experience Economy' (1999) - revolutionary business book that coined the term 'Experience Economy'
→Former IBM executive who helped company win Malcolm Baldrige National Quality Award in 1990
→MIT Sloan School graduate with Master's in Management of Technology
→Visiting Scholar at MIT Design Lab and Lecturer at Columbia University
→Keynote speaker at World Economic Forum, original TED Conference, and Consumer Electronics Show
→International management advisor to Fortune 500 companies
→Author of multiple business books including 'Authenticity: What Consumers Really Want' and 'Infinite Possibility'
→Upcoming book 'The Transformation Economy' to be published in 2026